WatchServe Does What
WatchServe provides complete documentation from the moment an item (watch, jewelry, etc.) is entrusted to your care for repair, adjustment, resale, etc. When you add documentation and scan the item(s) on receipt WatchServe creates history which is available to both you and the customer and is connected to the customer for tracking every step of the process. This provides confidence for your customer in knowing how you value their property. Your insurance company has confidence that your business is tracking all items and has documented the condition of each piece, too. Piece of mind is created all around.
No confusion as to the state of each item was received and how it was delivered back to the customer.
WatchServe Supports Your Business
WatchServe builds a new level of trust with your customer: your customer can track their items via your customized branded WatchServe website with their ticket number, their zip code and email address. This leaves your watchmakers in a position to focus on their work without interruption.
Your Service Desk can see in an instant any and all items due today, this week and this month in any particular order they choose. This presents a priority list that is constantly updated. They can track the whereabouts of any item and produce an instant report.
Reports, invoices, envelopes, receipts are one click away. For security; Permissions are granted for each position.
Customization is included in your cost, WatchServe is truly only one line item in your budget with NO extras. Subscribe per user or with a site license.
Suggestions are the first icon on the menu, as your staff works they can enter one at any time. You determine which you want added and when. We have programmers on staff 24/7 and in most cases they make changes overnight so the change will be ready for you in the morning.
We meet to determine your needs, set up a demo for you and your staff, you try it and we’ll provide the training. WatchServe is built to “run” itself . . . it is intuitive and simple, but very powerful.
WatchServe has been in operation since 2004 and has been in service at one of the top internationally renown watch and jewelry stores in world.
Watchmaking apprentices who have trained at this store have consistently shared, ‘we didn’t need any training your software, it was so intuitive and is the best software we’ve ever worked with.’
We are always so pleased to hear this and even with that kind of appreciation we always ask, ‘what can we do better?’
We hope you’ll see the value that WatchServe can bring to your business, too.
WatchServe Makes Sense
WatchServe once configured is one line item in your budget
WatchServe is all the software you’ll need to run your Service Desk
WatchServe can share or receive information from nearly any program that is in operation in your company
WatchServe has a powerful SQL backend
WatchServe will work hard and smart for you and your business every day and ‘every night.’
WatchServe has been producing results since 2004
WatchServe feature list & how it supports your staff’s efficiency. Fixed Costs & customization built in. Now that’s a great concept!
Next Steps . . . Let’s set up a demo and see if WatchServe is right for you.
This is a call to action for both of us